FAQs

Book your massage at your convenience:
Book Online 24/7: Book Now
Call or Text: (208) 713-6562
Email: info@wholebeingmassage.com

Feel free to reach out if you’re scheduling online and don’t see a time that works for you or if we can help answer any questions.

We have many different options, and you really can’t go wrong. All of our practitioners take the time to find out what you’re looking for and customize every session to meet your needs. We will even create a custom session if you want to try multiple modalities.

Check out our individual services and their FAQs to help determine what treatment(s) fit you best.

Still not sure? Give us a call. We’ll be happy to help you choose.

When you schedule, we ask for a valid credit card number to protect our business and practitioners from no-show appointments. Your card will not be charged until after your appointment. Information is stored securely in our PCI-compliant scheduling software.

Wear what makes you comfortable. You will disrobe for your treatment, so what you wear to your appointment doesn’t matter much. And we don’t judge. Some people come straight from the office, dressed in evening wear for date night, or workout clothes after the gym.

As a general rule, undress to your level of comfort. For most, this means fully undressed or down to your underwear, as it allows us to work on muscles in the hips, low back, hamstrings, quads, and glutes.

Your practitioner will drape you under a sheet on the massage table, keeping sensitive areas covered at all times.

We completely understand you may not be comfortable undressing to this level for various reasons. We’ll work over whatever level of clothing you are most comfortable wearing.

It’s a matter of personal preference. Some people like to shower before their massage, while others prefer to shower after.

We do, of course, ask for reasonable standards of hygiene. Please shower before coming in if (for example) you’ve been backpacking for a week or just fought in an MMA tournament.

If you have clean hair or makeup, we’ll do our best to keep creams and oils away from your hair or face.

We don’t judge. Working in this field, we’ve seen about everything and won’t be put off by a little stubble, greasy hair, or calloused feet. We’re looking at your body through a professional lens – focused on things like your posture, muscle tone, energy balance, and how you’re feeling today.

Please avoid smoking tobacco before your session as the smell gets into the sheets and can linger in the room affecting the next client’s experience. It’s also not advisable to consume alcohol or drugs before a massage as it can amplify their effects and make you less aware of important sensations during the massage. The same applies to drug and substance use of any kind.

It’s crucial to be fully present and sober during the bodywork session to receive maximum benefits.

Please arrive 5-10 minutes before your scheduled appointment time to allow time for using the restroom (if needed) and getting some water. You’ll then check in with your practitioner and get on the table to start your session on time.

Yes! At Whole Being Massage a 60-minute appointment means 60 minutes of hands-on time, provided you arrive on time.

We ask that you give as much notice as possible and at least 48 hours’ notice if you need to cancel or reschedule your appointment.

Appointments canceled with less than 48 hours’ notice will be subject to a rescheduling fee of 50% of the full service price. Appointments canceled with less than 24 hours’ notice (including missed appointments) will be charged a rescheduling fee of 100% of the full service price. We waive the rescheduling fee in the event of an emergency or illness.

We reserve the right to ask for prepayment or to refuse service to clients with repeated cancellations or no-shows.

We accept all major credit and debit cards, including Visa, Mastercard, Discover, and AMEX; local personal checks; and cash. We can also accept Health Savings Account (HSA) and Flexible Spending Account (FSA) cards.

Yes! We provide treatment for motor vehicle accidents and workers’ compensation cases. Treatment includes a thorough intake and assessment, where we will develop a personalized treatment plan.

We will need a prescription from a primary care provider, your insurance company, and the adjuster’s information. We will verify your coverage and submit chart notes and billing requests directly to your insurance.

You would be responsible for any outstanding fees if your insurance denies payment.

Practitioners who have the designation “LMT” after their name are Licensed Massage Therapists in the state of Idaho. Meaning they:

• Completed at least 500 hours of approved training (including anatomy, physiology, pathology, ethics, and clinical hours)
• Passed a national certification or licensing exam
• Complete continuing education hours every year to maintain their license

Practitioners who are not LMTs have completed certification programs and continuing education hours in modalities that fall outside the scope of massage licensure in Idaho, such as Acupressure, Shiatsu, Thai Massage, and CranioSacral Therapy.